We stand behind our products, 100%, period. Most of our products include a limited lifetime warranty. For products that come with a Capri Tools limited lifetime warranty, Capri Tools will repair, without charge, any defects due to defective materials or workmanship for the useful life of the product from the date of purchase.
What this Warranty Covers
Our warranty is applicable to the original purchaser only and proof of purchase from an authorized retailer is required. Fill out the form below and get started.
Processing a Warranty Return
1. Submit up a claim – Complete warranty request form below. To expedite your request, attach sales receipt and an image of the defective product.
2. Allow us to process your claim – Sit back while we prepare your claim. We may contact you for more information during this time.
3. Once approve – We’ll send you all the information you need to complete the warranty process.
Submit Warranty Request
Are accessories covered under this warranty?
The warranty does not apply to accessories.
Does this warranty cover wear and tear?
This warranty does not cover normal wear and tear, does not apply where the tool has been abused, misused or improperly maintained, where repairs have been made or attempted by others, and where any alterations have been made to the tool. The determination of whether the product returned to Capri Tools satisfies the condition of this warranty shall be made by Capri Tools in its sole discretion.
How do I initiate the warranty return process?
Use the warranty request form and allow us to process the claim.
Are there any conditions or limitations on the warranty?
Capri Tools makes no other warranties, expressed or implied, concerning the product of the merchantability for fitness thereof for any purpose. In no event shall Capri Tools be liable for any indirect, incidental, punitive or consequential damages arising from the sale or use of the products sold hereunder. This limitation applies both during and after the terms of the warranty.
How do I check the status of a warranty return?
Contact customer care at firstname.lastname@example.org.
Does this warranty cover products outside of North America?
Our warranty applies geographically to products sold and used in North America. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.