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Our Passion – What we believe

People. Passion. Quality.  

At Capri Tools, every decision we make boils down to these three things: people, passion, and quality. People, because our tools are made by people and for people. Passion, because that’s what enables us to keep on creating incredible products. And quality, because we aim to make the highest quality tools possible.

People

When we say that we aim to keep our customers’ best interest in mind, we aren’t just trying to get on your good side. We really mean it! At Capri Tools, we believe it’s people that really make us stand out as a tool manufacturer—the people who make up our company, and the people we make our tools for.

From the initial design idea to choosing the materials and adding the finishing touches, our professionals exercise a high level of care and pride in the tools they help create.

To create something really useful, we know that we need to start by making the right tool for the right job. How do we do this? By asking the people who use tools every day! We constantly listen to what our customers have to say. If they have any criticism, we make adjustments and improvements. This is how we get better every day.

We work with professionals in a variety of different industries: aerospace, agriculture, automotive, HVAC, MRO & Industrial Supply, manufacturing, pharmaceutical, wind power industry, solar power industry, electrical, plumbing, and more. Since we are constantly getting feedback and ideas directly from the people we serve, we’ve come to understand the different needs of each of these industries.

We ask people, “What do you like about the tools you currently use? What needs improvement?” This way, we can problem-solve and improve those details that can really make a difference in your job performance. Every industry is a little different, so Capri Tools strives to fill in those gaps by creating tools that are tailored exactly to what our customers need.

We want to build a long-term relationship with the people who use our products. Customer after-sale service is very important to us. If you purchase something with our name on it, we will do our very best to make sure you’re happy with it. We are always here to answer questions and listen to your comments. If you’re unhappy with any Capri Tools product, please get in touch with us. We’ll do our best to make it better, and we’ll also figure out what went wrong to make sure future customers have a better experience. Our great customer care and our generous warranty coverage are all part of our mission to provide the best service we can.

Basically, our goal is to put a smile on our customers’ faces when they use our tools. When you pick up a tool, you should be able to enjoy its excellence performance, and you should be completely confident in the way that your tools look, feel, and work.

Passion

We wouldn’t be able to do what we do without a passion for the job. At Capri Tools, we understand that the tools you use each and every day have a huge impact on your work. Great tools make you more efficient, but if the tools aren’t just right, you will lose out on that efficiency. With great tools, the products you make, or the services you perform, will be that much higher in quality. That’s why we have a passion for getting every last detail right.

Just about every tool manufacturer makes tools that “work.” Otherwise, they wouldn’t be in business. We want to go way beyond tools that “just work.” We want to create tools that are designed optimally all the way down to the last detail. That means going the extra mile, spending extra time designing and testing and improving. We want you to be able to get rid of that so-so tool you’ve been using, and replace it with a new favorite!

We are passionate about what we do as a tool manufacturer. Every member of our team is dedicated to designing and manufacturing quality tools that will help people in their jobs and everyday lives. Thanks to our diligent, experienced team, we at Capri Tools are able to put that extra dose of passion and dedication into everything we make.

Quality

At Capri Tools, we don’t want to create tools that just “look pretty” (though we do keep aesthetics in mind). And we don’t want to make the cheapest tools, either (but a fair price is also very important to us!). Our main focus is QUALITY—the highest quality we can achieve. We focus in on every element of the manufacturing process and don’t take any shortcuts. Each decision we make in the manufacturing of our tools is carefully thought-out down to the last detail.

Every step of our manufacturing process is designed for quality. First, we source great, durable materials that are well suited for the type of tool we are making. Then, we design the tool, taking into account both our years of experience and the feedback of our customers. The design, manufacturing, and the craftsmanship—all the way down the colors, the finishes, and the final touches—are all done with quality in mind.

This extraordinary attention to quality is what makes our tools suitable for use in industries that require highly durable, yet accurate, equipment. Our premium quality torque wrenches are even used in Aerospace and Pharmaceutical industries, two areas that require very high levels of accuracy in measurements. Not every torque wrench manufacturer can say the same! We back up our torque wrenches with the highest standards. Capri Tools may be new to the mass market, but we aren’t inexperienced, and our quality proves it every time.

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